salon policies

Thank you for taking the time to read our salon policies,
your understanding and co-operation is much appreciated


To cancel or change an appointment, we require 24 hours notice or 50% of the treatment may be charged or your deposit will be lost. Missed appointments may be charged in full.


A £10 minimum deposit will be required to secure a booking with any treatments that are 1hr or more.
A £20 deposit will be required for every Colonic booking.


Due to the type of relaxation treatments we offer, we are unfortunately unable to accommodate any children or babies in the salon. This has not been an easy decision to make, however we do need to respect the comments and feedback from other clients.
In the salon reception we have limited seating for our booked clients. During busy periods we would kindly ask our clients to meet friends/family after their treatment. We can highly recommend the Verdo Lounge and Raphael’s coffee shop opposite the salon for friends to experience whilst you enjoy your treatment.


For any of the treatments below a patch test will be required at least 48 hours prior treatment. This still applies if you have had the treatment previously at another salon. We do require a new patch test every 6 months if the treatment has not been completed within that time frame.Due to recent changes, we are no longer able to perform any tint treatments on pregnant ladies or clients that are currently breast feeding. This is due to the hormonal change. A £5.00 deposit will be taken upon completion of patch test and deducted from the total treatment cost on the day.
HD Brows - LVL lashes - Brow Tint - Lash Tint - Environ Cool Peel